SECOND INTERVIEW GUIDE
Bar • Servers • Support Staff
🍸 BARTENDER
Key Questions
What’s your approach to consistency when making cocktails during a rush?
How do you pace yourself when tickets are nonstop?
How do you guide guests through spirit or tequila/mezcal recommendations?
How do you balance bar guests and service tickets?
Tell me about a time you handled an intoxicated guest.
What makes a strong bar team?
✅ GREEN FLAGS (Strong Hire Signals)
Talks about consistency, jiggers, specs, and systems
Mentions communication with servers
Prioritizes guest experience even during rushes
Mentions cutting off guests respectfully and confidently
Speaks positively about teamwork
Shows energy + confidence without arrogance
🚩 RED FLAGS (Warning Signs)
Focuses only on “making drinks” but not hospitality
Complains about servers or management
Says they “don’t really measure” or free-pour without standards
Avoids answering intoxicated guest scenario
Blames others for bar breakdowns
🍽 SERVER
Key Questions
How do you upsell naturally?
How do you manage multiple tables during a rush?
What’s your system for staying organized?
How do you handle delayed food?
Tell me about a time you turned around an unhappy table.
How do you support support staff?
✅ GREEN FLAGS
Talks about guiding, not pushing sales
Mentions pre-bussing, check-ins, anticipation
Uses words like team, flow, communication
Takes ownership of mistakes
Mentions staying calm under pressure
Understands timing and pacing of a meal
🚩 RED FLAGS
Says “I just take orders” (transaction mindset)
Blames kitchen for guest issues
No clear system for organization
Doesn’t mention teamwork
Focused only on tips, not experience
🥂 SUPPORT STAFF (Busser / Runner / Barback)
Key Questions
What does “sense of urgency” mean to you?
How do you prioritize when multiple people need you?
How do you anticipate needs before being asked?
How do you stay motivated during long shifts?
What makes someone strong in a support role?
✅ GREEN FLAGS
Talks about anticipation
Mentions watching the room, not waiting to be told
Comfortable doing unnoticed tasks
Mentions speed + awareness
Expresses pride in being reliable
🚩 RED FLAGS
Says they “just do what they’re told”
Doesn’t show urgency
Complains about “not getting recognition”
Seems unaware of floor flow
Low energy or passive personality
🔥 UNIVERSAL FINAL QUESTION (All Roles)
“Why should we hire you over the other candidates?”
What You’re Listening For:
Confidence (not arrogance)
Specific strengths
Desire to be there
Accountability
Energy